Shipping & Returns
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Shipping & Returns


Each item is made uniquely for you.  Please allow 2-3 weeks for production time as well as standard shipping time based on the shipping method paid for.

Returns Policy

Returns are accepted within 14 calendar days. Please contact us for a Return Authorization #.  Returns that we receive without a Return Authorization # will be forwarded back to the sender without a refund issued.


Due to the personalized nature of our products, we cannot resell custom made jewelry to another party once the work is started, in the event that you require a correction or cancellation. 
Therefore we strictly adhere to the following policy:
***Any correction to or cancellation of your order must be requested within 24 hours of purchase in order to not incur any additional charge or cancellation fee*** 
***After 24 hours, any corrections will require an additional 40% fee before the work is completed and any cancellation will result in a 40% fee withheld from your final refund***

Traditional monograms are made with the following order of initials taken from your name:
We assume that this is the order that you want your initials in unless you tell us otherwise.

By placing an order with us you are agreeing to these terms.

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